Shipping & Returns

 







Shipping and Handling

Shipping information-

Imperial Arms only ships via USPS mail. Most orders ship out within 2 business days from when we have payment (and an FFL to ship to if shipping a receiver). 
If ordering a receiver please have your FFL email a copy of their license to imperialarmsco@gmail.com. Check your state and local laws before ordering, some items we sell are restricted in certain jurisdictions. By ordering, the buyer certifies that he/she has checked all applicable state and local laws and can legally buy and own the item. All NFA rules apply.
 
How do I return an item?

Return Information-

Imperial Arms has a 100% satisfaction guarantee. If our product does not meet your expectations, return it for a refund or exchange within seven (7) days of delivery. Shipping charges are not refundable. All returns must be in new, unused, and saleable condition. Returns can be subject to a 15% Restocking Fee. Please email us at imperialarmsco@gmail.com for return instructions.



For an incorrect product shipped, or if you have any issues or difficulties with the product received, please contact us by phone or email at imperialarmsco@gmail.com. If product needs to be returned for replacement or for repair, we will provide you with a prepaid, USPS shipping label.


Return of a controlled item by a person who is not a dealer needs to be accompanied by a form of identification, such as a copy of a current drivers license. This is for our FFL bookkeeping requirements only.