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Shipping and Handling
Shipping information-
Imperial Arms only ships via USPS mail. Most orders ship out within 2 business days from when we have payment (and an FFL to ship to if shipping a receiver). If ordering a receiver please have your FFL email a copy of their license to imperialarmsco@gmail.com. Check your state and local laws before ordering, some items we sell are restricted in certain jurisdictions. By ordering, the buyer certifies that he/she has checked all applicable state and local laws and can legally buy and own the item. All NFA rules apply.
Imperial Arms only ships via USPS mail. Most orders ship out within 2 business days from when we have payment (and an FFL to ship to if shipping a receiver). If ordering a receiver please have your FFL email a copy of their license to imperialarmsco@gmail.com. Check your state and local laws before ordering, some items we sell are restricted in certain jurisdictions. By ordering, the buyer certifies that he/she has checked all applicable state and local laws and can legally buy and own the item. All NFA rules apply.
How do I return an item?
Return Information-
Imperial Arms has a 100% satisfaction guarantee. If our product does not meet your expectations, return it for a refund or exchange within seven (7) days of delivery. Shipping charges are not refundable. All returns must be in new, unused, and saleable condition. Returns can be subject to a 15% Restocking Fee. Please email us at imperialarmsco@gmail.com for return instructions.
Imperial Arms has a 100% satisfaction guarantee. If our product does not meet your expectations, return it for a refund or exchange within seven (7) days of delivery. Shipping charges are not refundable. All returns must be in new, unused, and saleable condition. Returns can be subject to a 15% Restocking Fee. Please email us at imperialarmsco@gmail.com for return instructions.
For an incorrect product shipped, or if you have any issues or difficulties with the product received, please contact us by phone or email at imperialarmsco@gmail.com. If product needs to be returned for replacement or for repair, we will provide you with a prepaid, USPS shipping label.
Return of a controlled item by a person who is not a dealer needs to be accompanied by a form of identification, such as a copy of a current drivers license. This is for our FFL bookkeeping requirements only.